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Patient Pre-certification Associate

Georgetown University Hospital

Washington, DC
Job Code:
  • Customer Service
Georgetown University Hospital
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Job Details

Patient Pre-certification Associate at Medstar Georgetown University Hospital

Patient Pre-certification Associate

Radiation Medicine

Regular Full-Time




Position Summary: The individual in this position provides assistance to patients in the department.  The individual is responsible for coordinating all the functions and activities related to patient pre-certification/authorization including, but not limited to: accurate and complete patient registration in the approved organization electronic scheduling and billing systems and on-site insurance verification. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's (GUH) philosophy, policies, procedures and standards.

Required Education and Training: Associate's Degree      

Required Experience: At least three years experience in a medical/clinical office required.  Previous experience with computerized scheduling and registration systems.  Working knowledge of IDX / GE Centricity Business preferred.  Previous experience with an electronic health record system desired, especially GE Centricity Clinical or Aria. Excellent interpersonal communication and customer service skills, and good telephone etiquette. Knowledge of medical terminology.  Effective oral and written communication skills.  Ability to deal effectively and professionally with a variety of different individuals. Ability to perform in a high pressure environment.  Ability to organize and prioritize work.


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