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Patient Account Analyst II

Georgetown University Hospital

Washington, DC
Job Code:
  • Accounting
  • Healthcare
  • Education
Georgetown University Hospital
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Job Details

Patient Account Analyst II at Medstar Georgetown University Hospital

Patient Account Analyst II

UBS Accounts Receivable

Regular Full-Time




Position Summary: Under general supervision performs accounts receivable follow-up/collection procedures to obtain timely reimbursement from third party carriers and other payment sources on moderately complicated invoices in Tier 2.  Tier 2 is a portion one billion dollars of annual accounts receivable that have medium to high balances and medium to high processing complexity. Perform collection activity for assigned divisions, third party carriers and individual providers. Maintain contacts with third party carriers and communicate billing/reimbursement changes to management in timely manner.  Assists in evaluation of A/R and participate in development of collection strategies to decrease outstanding A/R.  These functions are performed in accordance with all applicable laws and regulations and MedStar Health's philosophy, policies, procedures and standards.These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy, policies, procedures and standards.

Required Education and Traninig: High-school Diploma or GED required.  Bachelors or Associate degree preferred.  Consideration will be given to appropriate combination of education, training, and experience.

Required Experience: Minimum three years of progressively responsible experience in hospital/physician patient accounts or equivalent experience is preferred.  Experience and proficiency using an automated billing system, GE IDX and ETM experience preferred. Effective negotiating skills, to include ability to resolve complex billing and collection situations with individual patients or third party payers.  Proactive problem solving skills.  Ability to interpret data and related information, and discern trends and tendencies, as well as determine appropriate course of action.  Ability to work as part of team, set goals, prioritize work and assist in the coordination and execution of work.  Ability to assist in the following areas: lead, monitor daily activities, evaluate, train and motivate performance of team members.  Effective oral and written communication skills.  Knowledge of ETM, basic operation of hardware and work processing and spreadsheet packages, preferably Microsoft.  Knowledge of relevant billing and collection laws and regulations, hospital protocols.  Knowledge of third party claims and diagnostic coding, to include ICD 9/10 and CPT coding.


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