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Healthcare Referral Counselor

Georgetown University Hospital

Washington, DC
Job Code:
  • Healthcare
Georgetown University Hospital
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Job Details

Healthcare Referral Counselor at Medstar Georgetown University Hospital

Healthcare Referral Counselor

Healthcare Referral

Regular Full-Time


8:00am to 8:00pm



GENERAL DESCRIPTION: Responds to inquiries from consumers, physicians, and employees for information about Georgetown University Medical Center physicians, clinical services, research studies, and health education classes. Working independently with minimal supervision, must be able to utilize the nursing process, assess callers' needs quickly and efficiently provide health care counseling with appropriate information and referral. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy, policies, procedures and standards.


EDUCATION AND OR TRAINING REQUIRED: Graduate of an accredited School of Nursing.


LICENSURE AND OR CERTIFICATION: Current D.C. license as a Registered Professional Nurse


EXPERIENCE:  3-5 years of nursing experience.


SPECIAL KNOWLEDGE/SKILLS/ABILITIES: Computer skills with word processing abilities required. Must possess good assessment skills with knowledge of the nursing process, Must be able to well prioritize responsibilities and tasks, perform multiple tasks concurrently, and be unfailingly courteous in all interactions with callers, other professionals and staff members. Must have excellent interpersonal skills and telephone manner.


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