Central Scheduling Associate

Required Experience: Three years experience scheduling in a medical/clinical office or related experience required.  Previous experience with computerized scheduling and registration systems.  Working knowledge of IDX / GE Centricity Business preferred.  Previous experience with an electronic health record system desired, especially GE Centricity Clinical or Aria.  Able to work in a complex work environment with heavy call volume that involves coordination and support with various departments, patients, healthcare providers and systems.  The problems presented often require advanced analytical skills and highly developed communication/service delivery skills in order to successfully handle disgruntled and confused patients. Excellent telephone etiquette, interpersonal communication and customer service skills. Knowledge of medical terminology.  Effective oral and written communication skills. Ability to deal effectively and professionally with a variety of different individuals. Ability to perform in a high pressure environment.  Ability to organize and prioritize work.